Privacy Policy
Privacy Policy
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Last Updated: Monday 10th March 2025
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Blooming Creative ("we," "us," or "our") is committed to protecting the privacy of our website visitors and customers. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website [www.bloomingcreative.co.uk] (the "Site") and use our services.
1. Information We Collect
We may collect the following types of information:
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* Personal Information You Provide Directly:
* Name
* Email address
* Phone number
* Postal address (if you provide it for bookings or shipping)
* Payment information (if you make a purchase or booking directly through the
site – see important notes below)
* Any other information you voluntarily provide to us through contact forms, booking requests, or other interactions.
* Information Collected Automatically:
* Log Data: Our servers automatically record information ("Log Data") created by your use of the Site. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information.
* Cookies and Similar Technologies: We use cookies and similar technologies (e.g., web beacons, pixels) to collect information about your browsing activities, remember your preferences, and improve your experience on our Site.
* Analytics Data: We may use third-party analytics providers (e.g., Google Analytics) to collect and analyse information about how users interact with our Site. This helps us understand website traffic and usage patterns.
* Information from social media:
* If you interact with us on social media we may collect information from these interactions.
2. How We Use Your Information
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We may use your information for the following purposes:
* To provide and manage our services, including processing bookings, responding to inquiries, and communicating with you.
* To personalise your experience on our Site.
* To improve our Site and services.
* To send you marketing communications (if you have opted in to receive them – see Section 5 below).
* To comply with legal obligations.
* To process payments (if applicable – see important notes below).
* To detect, prevent, and address technical issues and security vulnerabilities.
* To analyse website usage and trends.
* To fulfil and manage orders.
* To manage your account and registrations.
* To post testimonials (with your consent).
* To deliver targeted advertising.
* To administer prize draws and competitions.
3. How We Share Your Information
We may share your information with the following third parties:
Service Providers: We may share your information with third-party service providers who assist us with website hosting, payment processing, email marketing, analytics, and other essential functions. These providers are contractually obligated to protect your information. Examples include:
* Hosting Provider -Wix
* Payment Processor -Wix/Paypal
* Email Marketing Service - Wix /Google
* Analytics Provider - Wix / Google Analytics
* Social Media Provider - Instagram/ Facebook / TikTok/ YouTube
* Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena, court order, or government investigation).
* With Your Consent: We may share your information with other third parties with your explicit consent.
4. Data Security
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
* Access: You have the right to request access to the personal information we hold about you.
* Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
* Erasure (Right to be Forgotten): You have the right to request that we delete your personal information, subject to certain exceptions.
* Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
* Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
* Object to Processing: You have the right to object to the processing of your personal information under certain circumstances, including for direct marketing purposes.
* Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
* Not to be subject to automated decision making.
To exercise these rights, please contact us at [hello@bloomingcreative.co.uk]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
You may also choose to opt-out of direct marketing by unsubscribing from our emails.
6. Marketing Communications
If you have opted in to receive marketing communications from us, we may send you emails about our services, promotions, and other updates. You can opt out of receiving these communications at any time by clicking the "unsubscribe" link in the email or by contacting us directly.
7. Children's Privacy
Our Site is not intended for children under the age of 18 We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
If we run events for children, we will only do so with parental consent and presence.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. You may request deletion of your personal information as described in the "Your Rights and Choices" section, and we will comply with such requests subject to any legal obligations we may have to retain certain data.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Site and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
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Blooming Creative
hello@bloomingcreative.co.uk
07414 636 483